Shipping policy
Last updated: April 28, 2026
Droexa is committed to providing a reliable and transparent shipping experience. Please review the following details to understand how your order will be processed and delivered.
Order Processing Time
All orders are processed within 2–3 business days after payment confirmation.
Please note:
- Orders are not processed or shipped on weekends or public holidays
- Orders placed during weekends or holidays will be processed on the next business day
Once your order has been shipped, a confirmation notification may be sent.
Shipping Time
After dispatch, the estimated delivery time is:
- 30–45 business days
Delivery times may vary depending on destination and logistics conditions. While we strive to deliver within the estimated timeframe, delays may occasionally occur.
Shipping Fees
We aim to keep shipping simple and transparent:
- Orders over $40 USD qualify for free standard shipping
- Orders below this amount will incur a standard shipping fee at checkout
- Large or heavy items are not eligible for free shipping and will be charged separately based on weight and destination
All shipping costs will be clearly displayed at checkout before completing your purchase.
Order Tracking
Tracking information (if available) will be provided once your order has been shipped, allowing you to monitor your shipment.
Lost or Delayed Packages
If your order has not arrived within the expected timeframe or appears to be lost, please contact us. We will assist you in investigating the issue and help resolve it promptly.
Incorrect Shipping Information
Please ensure your shipping details are accurate when placing your order. Droexa is not responsible for orders shipped to incorrect addresses provided by customers. If you notice any errors, please contact us as soon as possible.
Contact Us
If you have any questions regarding shipping or your order, feel free to reach out:
Email: admin@droexa.shop